{"product_id":"wl-supportdrafts","title":"SupportDrafts — n8n Workflow Pack","description":"\u003cp\u003ePut a source behind the support draft.\u003c\/p\u003e\u003ch2\u003eChoose your edition\u003c\/h2\u003e\u003ch3\u003eBase\u003c\/h3\u003e\u003cp\u003eInternal Slack questions produce a source-cited draft or explicit abstention.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eIndex supported documents from an authorised Drive folder\u003c\/li\u003e\n\u003cli\u003eRetrieve relevant passages for the internal question\u003c\/li\u003e\n\u003cli\u003eReturn a sourced draft or request human review\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eGold Plus\u003c\/h3\u003e\u003cp\u003eAdds ownership, exact-version approval, closure, source checks and expiry.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eAssign an authorised reviewer in Slack\u003c\/li\u003e\n\u003cli\u003eTrack draft and source versions\u003c\/li\u003e\n\u003cli\u003eInvalidate a pending review when its sources change\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eWhat you receive\u003c\/h2\u003e\u003cp\u003eA ZIP for the edition selected: editable, inactive n8n workflow JSON, setup instructions, configuration examples, sample inputs and verification\/recovery guidance. Runtime software, app accounts, hosting and implementation services are not included.\u003c\/p\u003e\u003ch2\u003eBefore you choose\u003c\/h2\u003e\u003ch3\u003eBase requirements\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eGoogle Docs or supported text files in an authorised folder\u003c\/li\u003e\n\u003cli\u003eOpenAI API budget, Slack app and a designated internal channel\u003c\/li\u003e\n\u003cli\u003ePostgreSQL for state and review records\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eAdditional Gold Plus requirements\u003c\/h3\u003e\u003cul\u003e\u003cli\u003eNamed operators and review rules\u003c\/li\u003e\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eCompatibility:\u003c\/strong\u003e tested with n8n 2.43.5 and PostgreSQL 17. Other runtime versions and n8n Cloud have not been qualified. You connect and authorise your own accounts.\u003c\/p\u003e\u003ch2\u003eKnown limits\u003c\/h2\u003e\u003cul\u003e\u003cli\u003eNo external customer send. Bounded lexical retrieval; no PDF\/OCR, nested folders or semantic search. AI quality unmeasured.\u003c\/li\u003e\u003c\/ul\u003e\u003ch3\u003eNot included\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eAutomatic replies to customers\u003c\/li\u003e\n\u003cli\u003eRefunds or account actions\u003c\/li\u003e\n\u003cli\u003eScanned PDFs, images or a universal knowledge search\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eEvidence and activation\u003c\/h2\u003e\u003cp\u003eBusiness logic tested in real n8n using simulated external services. This does not verify live OAuth, vendor permissions, app-plan eligibility or account-specific behaviour. Use the included acceptance steps with synthetic data before activating your configured installation. No sales, revenue or time-saving outcome is promised.\u003c\/p\u003e\u003ch2\u003eLicence, support and refunds\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eOne-entity licence — your own business or one named client.\u003c\/strong\u003e One purchase covers one legal entity’s internal operations, including its development, testing, staging and production environments. Name that entity when adding the pack to your cart. You may charge for configuration, installation, handover of the adapted solution and support for that entity. Its staff and contractors may work on its behalf. Another client requires another licence. Standalone ZIP resale, source-pack redistribution, PLR and MRR are excluded.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSetup and maintenance:\u003c\/strong\u003e 30 calendar days of email setup guidance in English or Italian from delivery, plus 12 months of corrective maintenance for the purchased release. Our target for a first substantive response is two Italian business days; this is not a guaranteed resolution time or 24\/7 service. Custom implementation, new features and permanent compatibility with all future versions are not included. Mandatory legal rights remain unaffected.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRefunds:\u003c\/strong\u003e No voluntary change-of-mind refunds. Mandatory rights and remedies remain unaffected; see our \u003ca href=\"\/policies\/refund-policy\"\u003erefund policy\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eRead the \u003ca href=\"\/pages\/workflow-licence\"\u003eworkflow licence\u003c\/a\u003e, \u003ca href=\"\/pages\/workflow-support\"\u003esetup and support terms\u003c\/a\u003e, \u003ca href=\"\/policies\/refund-policy\"\u003edigital delivery and refund policy\u003c\/a\u003e and \u003ca href=\"\/policies\/terms-of-service\"\u003eterms of sale\u003c\/a\u003e before purchase.\u003c\/p\u003e\u003cp\u003eIndependent original workflow pack. Product names identify intended compatibility; no affiliation or endorsement.\u003c\/p\u003e","brand":"Workflow Library","offers":[{"title":"Base","offer_id":67862429401242,"sku":"WL-10-BASE-1ORG","price":29.0,"currency_code":"USD","in_stock":true},{"title":"Gold Plus","offer_id":67862429434010,"sku":"WL-10-GOLD-1ORG","price":59.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0766\/8665\/5642\/files\/10-base.png?v=1792084798","url":"https:\/\/workflowlibrary.store\/products\/wl-supportdrafts","provider":"Workflow Library","version":"1.0","type":"link"}