{"product_id":"wl-request-desk","title":"Request Desk — n8n Workflow Pack","description":"\u003cp\u003eTurn a WhatsApp conversation into a request someone can work on.\u003c\/p\u003e\u003ch2\u003eChoose your edition\u003c\/h2\u003e\u003ch3\u003eBase\u003c\/h3\u003e\u003cp\u003eThree-question inbound intake, explicit YES, verified Sheet row and acknowledgement.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eThree configurable, rule-based questions\u003c\/li\u003e\n\u003cli\u003eSender confirmation before the request is marked complete\u003c\/li\u003e\n\u003cli\u003eRequest recording, duplicate-event handling and supported recovery\u003c\/li\u003e\n\u003cli\u003eStart a new request with NEW after the previous request is closed\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eGold Plus\u003c\/h3\u003e\u003cp\u003eAdds private Telegram staff claim, reviewed reply, close and controlled restart.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ePrivate Telegram staff queue with an accept action\u003c\/li\u003e\n\u003cli\u003eRecorded ownership and a persistent automation pause\u003c\/li\u003e\n\u003cli\u003eConfirmed staff replies, explicit close and resume actions\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eWhat you receive\u003c\/h2\u003e\u003cp\u003eA ZIP for the edition selected: editable, inactive n8n workflow JSON, setup instructions, configuration examples, sample inputs and verification\/recovery guidance. Runtime software, app accounts, hosting and implementation services are not included.\u003c\/p\u003e\u003ch2\u003eBefore you choose\u003c\/h2\u003e\u003ch3\u003eBase requirements\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eYour n8n instance, PostgreSQL database and public HTTPS webhook\u003c\/li\u003e\n\u003cli\u003eAn authorised Meta WhatsApp Cloud API number and app\u003c\/li\u003e\n\u003cli\u003eGoogle Sheets access and configured request questions\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eAdditional Gold Plus requirements\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eYour Telegram bot and private staff chat\u003c\/li\u003e\n\u003cli\u003eAuthorised operator IDs and handoff rules\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eCompatibility:\u003c\/strong\u003e tested with n8n 2.43.5 and PostgreSQL 17. Other runtime versions and n8n Cloud have not been qualified. You connect and authorise your own accounts.\u003c\/p\u003e\u003ch2\u003eKnown limits\u003c\/h2\u003e\u003cul\u003e\u003cli\u003eNot a shared inbox. No voice\/images, campaigns or outbound template messages. Native ingress and Telegram transport unqualified.\u003c\/li\u003e\u003c\/ul\u003e\u003ch3\u003eNot included\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003ePersonal WhatsApp or Twilio\u003c\/li\u003e\n\u003cli\u003eVoice notes, attachments or an open-ended AI chatbot\u003c\/li\u003e\n\u003cli\u003eOutbound campaigns or free-text replies outside the permitted window\u003c\/li\u003e\n\u003cli\u003eA full two-way shared inbox\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eEvidence and activation\u003c\/h2\u003e\u003cp\u003eBusiness logic tested in real n8n using simulated external services. This does not verify live OAuth, vendor permissions, app-plan eligibility or account-specific behaviour. Use the included acceptance steps with synthetic data before activating your configured installation. No sales, revenue or time-saving outcome is promised.\u003c\/p\u003e\u003ch2\u003eLicence, support and refunds\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eOne-entity licence — your own business or one named client.\u003c\/strong\u003e One purchase covers one legal entity’s internal operations, including its development, testing, staging and production environments. Name that entity when adding the pack to your cart. You may charge for configuration, installation, handover of the adapted solution and support for that entity. Its staff and contractors may work on its behalf. Another client requires another licence. Standalone ZIP resale, source-pack redistribution, PLR and MRR are excluded.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSetup and maintenance:\u003c\/strong\u003e 30 calendar days of email setup guidance in English or Italian from delivery, plus 12 months of corrective maintenance for the purchased release. Our target for a first substantive response is two Italian business days; this is not a guaranteed resolution time or 24\/7 service. Custom implementation, new features and permanent compatibility with all future versions are not included. Mandatory legal rights remain unaffected.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRefunds:\u003c\/strong\u003e No voluntary change-of-mind refunds. Mandatory rights and remedies remain unaffected; see our \u003ca href=\"\/policies\/refund-policy\"\u003erefund policy\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eRead the \u003ca href=\"\/pages\/workflow-licence\"\u003eworkflow licence\u003c\/a\u003e, \u003ca href=\"\/pages\/workflow-support\"\u003esetup and support terms\u003c\/a\u003e, \u003ca href=\"\/policies\/refund-policy\"\u003edigital delivery and refund policy\u003c\/a\u003e and \u003ca href=\"\/policies\/terms-of-service\"\u003eterms of sale\u003c\/a\u003e before purchase.\u003c\/p\u003e\u003cp\u003eIndependent original workflow pack. Product names identify intended compatibility; no affiliation or endorsement.\u003c\/p\u003e","brand":"Workflow Library","offers":[{"title":"Base","offer_id":67862428876954,"sku":"WL-05-BASE-1ORG","price":29.0,"currency_code":"USD","in_stock":true},{"title":"Gold Plus","offer_id":67862428909722,"sku":"WL-05-GOLD-1ORG","price":59.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0766\/8665\/5642\/files\/05-base.png?v=1792083852","url":"https:\/\/workflowlibrary.store\/products\/wl-request-desk","provider":"Workflow Library","version":"1.0","type":"link"}